Last Updated: May 1, 2024

HorizonField ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (horizonfield.sbs), use our services, or interact with us in any way.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and account preferences if you create an account with us.
  • Payment Information: Credit card details, billing address, and other payment details when you purchase our services (note that full payment information is processed by our secure third-party payment processors).
  • Demographic Information: Age, gender, and personal style preferences.
  • Communications: Information you provide when you contact us, including records of correspondence and customer service interactions.
  • Images: Photos you share with us for styling consultations or when using our services.
  • Survey Responses: Information you provide when completing surveys or questionnaires.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • Device Information: IP address, browser type and version, operating system, device type, and other technical identifiers.
  • Usage Data: Pages visited, time spent on pages, click data, referring/exit pages, and other browsing behaviors.
  • Location Data: General location information derived from your IP address.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. These technologies help us understand how visitors use our website, personalize your experience, and deliver targeted content and advertisements.

For more detailed information about the cookies we use, please see our Cookie Policy section below.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services.
  • Process and complete transactions, and send related information including confirmations and invoices.
  • Personalize your experience and deliver content relevant to your interests.
  • Respond to your comments, questions, and requests, and provide customer service.
  • Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you.
  • Monitor and analyze trends, usage, and activities in connection with our website and services.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of HorizonField and others.
  • Comply with legal obligations and enforce our terms and conditions.
  • Improve our marketing and promotional efforts.

3. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

3.1 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2 Business Transfers

If HorizonField is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Protection of Rights

We may disclose your information to protect the safety, rights, property, or security of HorizonField, our services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that we consider to be illegal or unethical.

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct inaccurate or incomplete information.
  • Erasure: Under certain circumstances, you have the right to request the deletion of your personal information.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
  • Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you.
  • Objection: You have the right to object to our processing of your personal information.

To exercise any of these rights, please contact us using the information provided in the Contact Information section.

4.1 Email Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

4.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information to the UK and process it there. Your submission of such information represents your agreement to that transfer.

7. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: